Next Labs, Design Thinking Nova Scotia, Acadia


In these times, one thing is certain: change is happening, and it’s happening fast.
Businesses need to be ready to adapt. The needs of customers change, and businesses need to adjust their offerings and explore new target markets.
The way we work and the needs of staff have also changed and many businesses are faced with internal challenges.
We understand that you and your team need to be ready to adapt quickly and with limited risk – and we are here to help.


“Next Labs has provided me with a framework for understanding and designing my business goals, and provided me with tools for understanding my business from a client-centred perspective.” – Derrick MacEachern, Owner Five Star Wellbeing


Learn the skills and tools you need to be able to adapt quickly,
while truly understanding and meeting the needs of your customers and your staff.
Find the sweet spot of what customers want, what you can afford, and what’s feasible in your business.Next Labs, Design Thinking, Nova Scotia, Acadia Entrepreneurship Centre

In this program, you will: 

  • Solve a current challenge in your business – and hit the new fiscal year ready to run with the creative ideas to solve it
  • Learn skills that help you adapt quickly – while keeping the risk low
  • Learn new customer research skills that allow you to understand your customers’ needs to a different level  – and grow your sales
  • Learn methods that help you enter new markets and unearth new opportunities
  • Immediately apply what you learn to your current business challenge with individualized coaching from our advisory team 
  • Connect & collaborate with other entrepreneurs in a supportive, facilitated environment

Learn all of this using Design Thinking, a tried & tested problem-solving method used by fortune 500 companies, non-profits and governments around the world. You can find better solutions for your business’ toughest challenges
– now and in the future.


This program is right for
local businesses whose customer experience has been affected by the pandemic, such as:

  • Tourism businesses shifting towards the local market
  • Farmers and artisans needing to shift to online experiences /sales
  • Small businesses looking to grow during uncertain times
  • New businesses looking to understand their customers and target market

Program is Full – Join the Waitlist



“Learning the process and the one on one sessions with the coach were very valuable! A great way to involve your team in the innovation process.”
– Sarah Andrews, Owner, Sattva Boutique
  “NextLabs is an excellent way to really clarify what problem you wish to overcome or solve for your business. This process facilitates creativity and a wide lens that can really help you identify how and where to place your resources. Tom and Anne are absolutely invaluable to this process and created a space to question, explore and innovate.”
– Nextlabs 2020 Participant
  “NextLabs opened windows that I didn’t think would open.”
– Jeff Smith, Avon River Market


How does it work and what are the dates?

This is a flexible program tailored to your needs, challenge and speed. To get the most out of it, we will provide key milestones and check-points, but you are welcome to move slower or faster as is best for you and your team.

Key dates are shown in this graphic (click to open a larger version in a new tab):
Nextlabs Design Thinking nova scotia

Our Business Counselors & Design Thinking Experts will work 1 on 1 with you and your team to teach you the mindset, process and tools of Design Thinking through applied learning. In these Coaching Sessions you’ll learn how to use Design Thinking to solve a key challenge in your business – so you’ll learn hands-on and use your time well.

Each week, you’ll also spend time working on your challenge and applying new tools you learned in coaching – for example diving into customer discovery, doing empathy-based research, or using ideation techniques to find creative solutions. We have  suggested milestones, but you’ll be able to move at your own pace within the program dates.

In addition, we’ll facilitate peer learning sessions (zoom) where you’ll connect with other businesses in the program, share experiences, get answers, and support each other. 

After the program, we’ll provide weekly support lunches until the end or March to help you continue improving and implementing your solutions.


This program is delivered online, so that we can go ahead despite possible Covid restrictions. Where possible and safe, we will try to arrange for in-person meetings or business visits.

All our programming is designed to be highly engaging, hands-on, and informed by principles of adult learning. We use online whiteboards like Mural & Jamboard and a good sprinkling of fun for all sessions.



“I found the design thinking challenge to be extremely useful. I did not realize that empathy was such an effective tool for defining a problem and developing possible solutions.”
– Matthew Reid, Design Thinking workshop: Doctors & Digby.
  “Next Labs was a great way to move my team together and hear all the voices on that team as we designed a new initaitive”
–  Sobaz Benjamin: Founder Executive Director iMOVe
  “Next Labs has provided me with a framework for understanding and designing my business goals, and provided me with tools for understanding my business from a client-centred perspective.”
– Derrick MacEachern, Owner Five Star Wellbeing



Please contact us for pricing for this workshop.




Program is Full – Join the Waitlist



Read the FAQ Email  Us


Your facilitators:  

Tom Dalmazzi Anne Stieger Leanne Strathdee
Design Thinking Coach & Entrepreneurship Facilitator
Design Thinking Coach & Business Counsellor Innovation and Incubation Manager
Reach us via Phone: